Our collection of resources includes product brochures, FAQs, and information on returns & shipping to help you with your product purchases and ensure customer satisfaction.
Returns & Shipping
We accept returned items within 30 days of delivery for an exchange or full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect, defective or damaged item).
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Frequently Asked Questions
How long before I should replace my filter?
Generally, every 12 months or when pressure drop reaches 350 mbar. More information on maintenance and replacement can be found on individual product data sheets. If you have any questions about replacing your filter products, feel free to contact us.
Does BMB offer installation services for filter purchases?
Yes, we are please to offer a wide range of installation services to suit your needs. Please contact us for a quotation.
What is the return policy?
We accept returned items, within 30 days of delivery for an exchange or full refund. BMB will also pay the return shipping costs if the return is deemed to be a result of our error (i.e. you received an incorrect, defective or damaged item). Please contact us directly either by phone or email if you need to return your order. Please visit returns & shipping for more information.
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