Our collection of resources includes product brochures, FAQs, and information on returns & shipping to help you with your product purchases and ensure customer satisfaction.
Frequently Asked Questions
Here are some of our most frequently asked questions and inquiry topics. If you can’t find the answer to your question here, feel free to contact us and a response will be sent to you within 24-48 hours
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Returns & Shipping
Return Policy
We accept returned items within 30 days of delivery for an exchange or full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect, defective or damaged item).
General Terms of Sales
General conditions: Exclusively valid “The general sales conditions” of company BMB Process Filters
Terms of delivery: FOB BMB Process Filters Burlington
Terms of payment: Payment in advance if not otherwise agreed. Currency is USD/CND.
Warranty: 90 days from date of delivery. Warranty valid only if the product is used in accordance with its instruction manual. Other costs such as labor costs are not included.
Changes: We reserve the right for typing errors and right to change the prices, conditions and technical specifications of the products without previous announcement.
The above mentioned sales terms and conditions are only for information. All other details are defined in written agreement between contract parties.
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